Reboot Warranty Terms:

Reboot offers an extended warranty on all our machines; please contact your local sales rep or customer service for more information.

Reboot will provide our customers or end users with onsite warranty coverage on all equipment only in case where explicitly mentioned.

For all standard products, Reboot will provide carry in bench warranty. Bench warranty means that the product must be dropped off or delivered to us, or to one of our authorized service centres (at Reboot’s discretion), freight prepaid, for warranty evaluation. We will not accept COD or collect shipments.

Conditions of Reboot Warranty:

1. A copy of the Bill of Sale and/or serial number is required for all warranty claims. 

2. There is no on-site warranty (unless specified differently).

3. The on-site warranty applies to regular week day hours. Costs associated with holidays, weekends, evening or rush service calls will be the responsibility of either the end user or Reboot dealer. 

4. Reboot reserves the right to either repair or replace a product at our discretion. 

5. This warranty does not apply to abuse, wilful or accidental damage, or to products used for other than their intended purpose. 

6. Any tampering or modifications to any products automatically cancels the warranty guarantee. Items not covered by our guarantee include components which are subject to natural wear and tear. Products subject to abuse, misapplied, misused, subjected to harsh chemical action, or external causes such as electric power fluctuations or poor water quality, field modified (without the approval of Reboot), improperly installed or maintained, damaged by flood, fire or other acts of God, or which have altered or missing serial numbers automatically void warranty.

7. This warranty is not transferable and is limited to original installation of equipment sold by Reboot for the original user.

8. This warranty does not apply to any equipment that has not been installed in accordance with the directions published in the appropriate installation and operation manuals.

9. If the equipment have been changed, altered, modified or repaired with parts not authorized by Reboot or by a non-qualified Service Technician, then Reboot shall not be responsible for warranty claim.

10. Adjustments such as calibrations, wall-mounting, tightening of fasteners or utility connections normally associated with original installation are the responsibility of installer and not that of Reboot. Regular maintenance, such as cleaning, greasing, de-scaling, tightening, sharpening, or anode parts shall be the responsibility of the customer.

11. If required by Reboot, customer shall return to Reboot for examination of any failed product or part to confirm that the part has failed as a result of material or workmanship.

12. All parts orders are shipped via ground courier only. Extra rush shipment charges will be the responsibility of the end user or dealer.

13. Dealers and end users should not replace or authorize repair of Reboot equipment without an approved return authorization number. Cost incurred in such repairs will be at the dealers or end user’s expense.

This warranty and the liabilities set forth herein are exclusive and in lieu of all of their liabilities and warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for particular warrantee purpose and constitutes the only warranty of Reboot. Reboot’s liability on any claim, including but not limited to negligence, shall not exceed the price of the equipment that gives rise to the claim.

The foregoing warranty is the entire warranty of Reboot. Reboot neither assumes nor authorizes any other person, purporting to act on its behalf, to modify or to change this warranty, or any other warranty or liability concerning Reboot equipment. This warranty provides the exclusive remedy against Reboot relating to all Reboot products, whether in contract or in tort or under any other legal theory, and whether arising out of warranties, representations, instructions, installations or defects from any cause. REBOOT shall not be liable, under any legal theory, for loss of use, revenue or profit, or for substitute use or performance, or for incidental, indirect, or special or consequential damages or for any other loss of cost of similar type. The liability of Reboot is limited to the repair or replacement of any part found to be defective.